Paragon Information Systems

Individual Case Analysis Memorandum Paragon Information Systems BU481 – E Tabatha Dominguez Tuesday, November 29, 2011 PROBLEM AND RECOMMENDATION Paragon Information Systems is a wholly-owned subsidiary of Newtel Enterprises Limited, that operates in Atlantic Canada’s information systems industry. They meet their customers’ needs for information systems hardware and provide them with excellent customer service as well. There was recently a crisis as the founders of Paragon left the company, with the entire sales force, to start a new company in direct competition. Paragon was rebuilt and has become a stronger company since the founders left (EX1). Information systems hardware is a largely undifferentiated product so Paragon needs to deliver something unique and of value to customers. This can be done by adopting a focus differentiation strategy based on offering superior customer service (EX 8-9). Also, they will provide services that complement their hardware. This will allow Paragon to capitalize on their relationship with NewTel Information Systems (NIS) and become more profitable. ANALYSIS Focusing on the customer will create switching costs that will help to better protect Paragon’s position in the market (EX3,5). This will enable them to differentiate their company from competitors with a more sustainable method than simply competing on price. The new strategy will allow Paragon to fully realize the potential of their relationship with NIS (EX6-7). NIS has experience with selling services for information systems that Paragon can use to help their focus on services succeed. Working with an established organization like NIS will give them an opportunity to identify where there are gaps in their strategy and how they can best deal with those deficiencies. The services that accompany the hardware have much better margins than the hardware itself. Including services in the product market focus of Paragon will increase the profitability of the company and increase switching costs for clients (EX10). This change in focus will provide the management with the sustainable growth they wanted (EX2). Finally this alternative will properly align Paragon’s goals, product market focus and core activities with their now formalized value proposition (EX4). This will guide the actions of employees as it gives them direction for how they can provide value to the organization. IMPLEMENTATION The First thing Paragon needs to do is to meet with their employees and inform them that excellent customer service is how the company plans to differentiate themselves. Employees that will be trained to become capable of providing the services Paragon will now offer. The sales department will need to learn the specifics of the new services and will also receive customer service training. As the employees are being trained Collins will meet with NIS management and establish a formal relationship between the two subsidiaries. Paragon has moved from the crisis/reactive stage of the crisis curve to the anticipatory stage. With this in mind they should continue to use the participative leadership style they have been using so that they can gain acceptance for the changes that are planned more quickly. A more detailed outline of actions can be found in Exhibit 11. Exhibit 1 – Assessing Performance Customer Financial Innovation and Learning Internal Business processes Balanced Scorecard -Market share is increasing -Revenue has increased since the crisis -Investment in training tripled -Improved productivity -Had highest net income in company’s history Implications: Currently Paragon Information Systems is performing quite well. The changes they made have enabled them to change their position on the crisis curve from the reactive/crisis stage to the anticipatory stage. Exhibit 2 – Direction NEL Mission Statement – To provide sustained and consistent growth in shareholder value, through primary focus on telecommunications and related businesses in Atlantic Canada. Essential to our success will be exploitation of emerging competitive opportunities, responsive customer service and an effective, action-oriented management team. Implications: NewTel Enterprises Limited, which wholly owns Paragon, is committed to growing shareholder value and they believe providing excellent customer service is crucial to their success. Exhibit 3 – Atlantic Canada Information Technology Industry Analysis Threat of Substitute Products Threat of New Entrants Bargaining Power of Buyers Bargaining Power of Suppliers Intensity of Competitive Rivalry Porter’s Five Forces -Relatively low threat of substitute products -Computer hardware is necessary for an information system. -Barriers to entry are low, because of little government regulation and the lack of high upfront or fixed costs. Bargaining power of buyers is increasing -There are few competitors in the market place but more are entering -Buyers are happy to see more competition -Bargaining power of suppliers is unknown -level of intensity is unknown -Hardware is largely undifferentiated Implications: The information technology industry in Atlantic Canada is somewhat attractive. Hardware products are largely undifferentiated but excellent customer service can serve to establish switching costs. With the threat of new entrants and increasing bargaining p ower of buyers firms needs to offer more value than their competitors. Exhibit 4 – Business Strategy Business Strategy Triangle -The underlying strategy is to become more client-focused, and provide responsive customer service -They do not have a formal strategy in place Goals -Provide sustained and consistent growth in shareholder value -Create a more participative culture -Develop capabilities of employees Product Market -Systems integration, application development and computer networking Focus products and services in Atlantic Canada Core Activities -Selling hardware -Providing after sales support Implications: The goals, product market focus, and core activities are all aligned with providing the customer with quality service. However, Paragon has made no attempt to develop a formal strategy built around customer service. Value Proposition Exhibit 5 – Environment Analysis PEST Political Economics Unable to be determined. The strength of the economy can have a significant impact on the demand for computer hardware. Information systems do not directly generate revenue so if the economy is hurting a company’s ability to generate profits they may be hesitant to purchase an information system. If economic conditions are good then a company may be more likely to take this opportunity to develop an information system that can further improve their efficiency. Unable to be determined. Use of the internet is gaining momentum and will change the way that businesses operate. The way that customers communicate with businesses is moving from over the telephone to email. Companies need to be prepared for this change and be able to interact with customers through the medium they desire. Also, the technology that is sold in the industry is changing. The hardware is constantly improving, removing any advantage gained from superior technology quite rapidly. Social Technological Implications: With the threat of new competitors and lack of differentiation between products firms need to find another way to set themselves apart. They need to create value for their customers through means other than the technology they are selling. Exhibit 6 – Resource Analysis VRIO analysis – Relationship with NewTel Information Solutions (NIS) Value This relationship will allow Paragon knowledge on they can grow their service offering. NIS has experience providing services in the IS industry and can give advice to Paragon. Rarity No one else in the industry has a relationship with an established service provider like NIS. Inimitability Very difficult to establish a relationship with a company that may ultimately be a competitor. Organization There is no formal relationship between NIS and paragon. Implications: Paragon’s relationship with NIS can provide them with a competitive advantage. They just need to address the fact that there is no organization to capitalize on this resource. They need to have meetings with NIS or an intermediary that will allow them to communicate formally so they can share information and make sure they do not interfere with each other’s interests . Exhibit 7 – Strategy Analysis Strategy – Environment Linkage Strategy – Resources Linkage Strategy – Management Preferences Linkage Strategy – Organization Linkage Diamond-E Due to increased competition and a lack of differentiation in the hardware the industry sells Paragon needs to find a sustainable way to differentiate themselves. Paragon is not set up to capitalize on the possible benefits of sharing skills with another NEL subsidiary, NIS. NIS already has experience offering services for information systems in the Atlantic Canada market. Management at NEL is committed to revitalizing paragon. They are willing to give Collins whatever he determines is necessary to sustain growth of the company. They believe that excellent customer service is valuable enough to their customers, to provide a basis for which to set themselves apart from their competition. Paragon has identified training as a priority. They increased spending allocated to training to a level three times larger than before. Paragon needs their employees to have the technical knowledge and the proper communication skills to provide customer service that will differentiate the company. Implications: Paragon’s strategy, to differentiate themselves in Atlantic Canada with excellent customer service, is aligned with the needs of their environment and what management wants to do. However, there is a gap in the strategy-resources linkage as Paragon is not properly organized to exploit their relationship with NIS. They need a linkage or liaison with NIS so that they can fully utilize their knowledge of the service aspect of the information systems industry Exhibit 8 – Strategic Alternatives Alternative 1: Paragon will expand so as to offer services around their applications, differentiate themselves with superior customer service, capitalize on their relationship with NewTel Information Systems. Alternative 2: Paragon will expand its offering to include services with their applications, enter the New Brunswick and Quebec markets, differentiate themselves with superior customer service and restructure to a geographic organization. Exhibit 9 – Strategic Alternative Selection Alternative 1 -The market is large enough to sustain Paragon and is growing -Demand is steady -Low barriers to entry which can lead to more competitors -Low cost to serve customers -Low fixed costs Sustainability of -Utilizes customer service to create Competitive value for the customer Advantage? -Uses distinctive capabilities and processes to build strong customer and channel relationships Prospects for successful -Training has been increased to give implementation employees the customer service and technical skills required for this alternative -Consistent with managements goal of sustainable growth and responsive customer service (EX2) Are risks acceptable -A robust alternative -Assumes that Paragon is capable of providing services around their information systems hardware. Tests How attractive is the market? Alternative 2 -Larger market than alt 1 -Demand is steady -Low barriers to entry which can lead to more competitors -Low cost to serve customers -Low fixed costs -Utilizes customer service to create value for the customer -Uses distinctive capabilities and processes to build strong customer and channel relationships -Employees are capable of providing the customer service required -Organization has no experience in the Quebec and New Brunswick markets Will the forecast financial results be achieved and increase shareholder value? -Profitability of Paragon is expected to increase so even if revenues don’t meet expectations alternative will remain profitable. -A fragile alternative -assumes that Paragon can differentiate themselves in new markets -Assumes Paragon can withstand retaliation from competitors in new markets. Alternative is more dependent on reaching expected revenues -If targets are not met alternative will be less profitable Implications: Alternative 1 is a superio r alternative. They both have attractive markets and perceived sustainable competitive advantages. Alternative 2 offers a larger payoff but is much riskier. It assumes that paragon will be able to enter a new market and compete without any experience in those markets. Alternative one is more conservative but still offers growth and profitable returns with minimal risk. Exhibit 10 – Financial Projections Paragon Information Systems Projected Income Statement Years ended 1998, 1999, 2000 (in thousands) 1998 1999 $16,299 $17,927 15,729 17,255 $570 $672 Revenue Total Expenses Net Income 2000 $19,720 18,931 $789 Implications: This projection is based on revenues increasing 10% annually and net income as a percentage of revenue increasing from 3. 5% in 1998, to 3. 75% in 1999, and 4% in 2000. The increase in profitability occurs because the services that Paragon offers have a much higher margin. As services become a larger part of Paragons revenues, they will become more profitable. The increase in profitability from 1997 to 1998 is less than other periods to account for the loss of productivity when employees are being trained. Exhibit 11 – Strategy Implementation Immediate 3 Months 6 Months Long Term Hold a meeting with employees to inform them of the changes to the strategy and product offering -establish a formal relationship with NIS -train employees to properly provide services that will be offered. -Sales Department: learn about the services so they can -Sales Department: start pushing the service offerings -Meet with cl ients to discuss how Paragon can provide better service and offer more value -Meet with employees to discuss the progress of the new strategy and determine if any changes need to be made -Develop new customer service objectives with the information that was obtained from clients -Meet with employees to discuss the progress of the new strategy and determine if any changes need to be made -Evaluate the success of the strategy and make changes as necessary

Employment status Essay

Background of the Study Decades have marked the beginning of a fast changing world. Fast growing economies have rapidly increased the number of students attending college in recent years. Now the pool of unemployment graduates is rising to worrying levels. Of particular concern is the difficulty in finding a job due to the increasing demands of employers, growing competence of job seekers and the growth of the number of qualified job applicants. According to many accounts, graduates are finding it difficult to secure a job and those who find work is often too confined to wage positions. In 2014, the annual employment rate was estimated at 93.2 percent and the annual unemployment rate falls from 7.3 percent 6.8 percent as more people were employed in the services and industry sectors. The annual rate was based on the results of the quarterly Labor Force Survey (LFS) conducted in January, April, July and October of the year 2014. Education plays an important role in determining employment status of an individual. It is one of the investments that need to be recovered in due time. Historically, those who have made this investment have received substantial economic benefit. Moreover, education is an important factor that contributes to nation’s growth. Tertiary education gain from universities and colleges especially has its paramount roles in developing the society. Universities and colleges nowadays offer many courses for students that may suit their specializations and skills as individuals. In the Philippines, one university in the Ilocos Region aims to produce graduates of any courses who are competitive locally and globally. The Pangasinan State University operates in nine campuses producing thousands of competent graduates, many of whom excelled in various fields such as agriculture, education, health, engineering and fisheries to name a few. In the field of health, one of the courses offered in Pangasinan State  University Lingayen Campus is the Bachelor of Science in Nutrition and Dietetics program. The said course is designed to adequately equipped the students with the fundamental knowledge, attitudes and skills in food, nutrition, dietetics, management and allied fields in order to prepare them for entry level professional responsibilities in education, communication, food and nutrition, research, clinical dietetics, food service industries, wellness programs and public health/community nutrition. Moreover, the Nutrition and Dietetics education is responsive to Philippine society and takes into account its needs, resources and potentials. According to Bernal et.al in their research entitled â€Å"The Trend in the Employment Status of Bachelor of Science in Nutrition and Dietetics Graduates S.Y. 2001-2010: A Basis for Curriculum Development†, there was a decline in the number of employed graduates for batches 2001 to 2002. However, the trend rose from batches 2002 to 2006. After which, the trend declined again for batches 2006 to 2008 and at its peak in 2010. The results also showed that the nature of employment of most BSND graduates were not related to their course and most of them were not hired on a permanent status. The present study entitled â€Å"Employment Status of Bachelor of Science in Nutrition and Dietetics Graduates in Pangasinan State University, Lingayen Campus, S.Y 2010-2014† will provide feedback to the Nutrition and Dietetics and Livelihood Education Department regarding the performance of BS Nutrition and Dietetics graduates. Statement of the Problem This study will determine the employment status of the Bachelor of Science in Nutrition and Dietetics graduates of Pangasinan State University, Lingayen Campus, Lingayen, Pangasinan from batches 2010-2014. Specifically, it will seek to answer the following questions: 1. What is the profile of the Bachelor of Science in Nutrition and Dietetics graduates from the batches 2010-2014 in terms of the following: 1.1 Age; 1.2 Gender; 1.3 Civil status; 1.4 Year graduated; 1.5 Eligibility; and 1.6 Additional course(s) taken 2. What is the employment status of the BSND graduates 2.1Employed a.Type of employment b.Nature of employment c.Present monthly salary d.No. of month/ years before graduates were employed e.No. of institution/ agencies applied before finally employed 2.2 Self employed a. Kind of business b. Monthly income c. Year the business started 2.3 Unemployed a. No. of months/years of being unemployed 3. What are the problems encountered by BSND graduates in finding employment? 4. What recommendations can be proposed to help solve the problems of the BS ND graduates in terms of employment? Significance of the Study This study is significant to the following: Nutrition and Dietetics and Livelihood Education Department. This will help them determine the strength and weaknesses of the Nutrition and Dietetics program. It will also determine what specific areas should be focused in order to make the program more responsive towards the needs of the global market. For teachers, this will serve as a guide on how they will improve their skills, strategies and principles in teaching for more effective learning of the students. Incoming College Students. This study will help them decide on what course to take in college upon knowing the employment opportunities and status of the graduates of BS Nutrition and Dietetics. BS Nutrition and Dietetics Students. This will help them realize whether the knowledge and skills developed in the program would be useful to them in their future careers. It will also encourage them to appreciate and pursue the course that they ventured. Graduates of BS Nutrition and Dietetics. This  will provide them insights about the status of the employment of graduates of BS Nutrition and Dietetics. It will also inspire them to make initiatives on how to further enrich their knowledge and skills in the field to make them competitive in the global market. Scope and Delimitation of the Study This study will focus on the employment status of BS Nutrition and Dietetics graduates of Pangasinan State University, Lingayen Campus from batches 2010-2014. The respondents of the study will be limited to the BS Nutrition and Dietetics graduates of Pangasinan State University, Lingayen Campus of the years 2010-2014. It will not include the graduates from the other years and other universities and colleges offering the same program. Definitions of Terms To make the study more comprehensive, the following terms are hereby defined. Age. The amount of time during which a thing has existed  Bachelors Degree. Rank given by a college or university to one who has completed a prescribed course in the arts or sciences. Bachelor of Science in Nutrition and Dietetics. A four year course offered at Pangasinan State University, Lingayen Campus, Lingayen, Pangasinan. Civil Status. Refers to the standing and condition of the respondent’s whether single, married, separated, widowed or divorced. Eligibility. .It refers to whether the BSND graduates are board passers or not. Employment Status. Refers to the standing or condition of the graduates of BSND with regards to their employment. It includes whether they are employed, self-employed and unemployed. Employed. Refers to the graduates doing job for which they are paid a fixed wage or salary as means of livelihood. Self-Employed. One who make use of his skill to earn a living without aid of an employment. Unemployed. Refers to an individual who finished a Bachelor Degree of any of the private or public institutions and who has no permanent or stable job. Franchise. It is a business system in which private entrepreneurs purchase the rights to open and run a location of a larger company. Gender. Is the range of characteristics pertaining to, and differentiating between, masculinity and femininity. Graduates. A holder of an academic degree or diploma. Limited liability. It is where a person’s financial liability is limited to a fix sum, most commonly the value of a person’s investment in a company or partnership. Nature of Appointment. It refers to an individual who is employed whether they are permanent, temporary and casual. Casual. It is the nature of appointment of position wherein the worker is only given 1-6 months working duration. Permanent. It is the nature of appointment of position wherein the worker or employee has security of tenure. This applies to private or public office or school Temporary. It is the nature of appointment of position wherein the worker is given longer working duration but not yet a permanent appointment. Nature of Employment. This refers to the nature of employment of the graduates whether it is course related job or not course related. Course-Related. This refers to the jobs that are related to the finished degree course of the graduates. Not Course-Related. This refers to the jobs that are not related to the finished degree course of the graduates. Partnership. It is a single business where two or more people share ownership. Personal Profile. This pertains to age, gender and civil status of the graduates. Problem. It is any difficulties encountered in applying for an employment of BSND graduates. Pre-testing. It is the administration of data collection instrument with a small set of respondents to identify problems and to find possible solutions before the actual administration of data collection instrument with the actual total number of respondents. Unemployment Rate. It is a measure of the prevalence of unemployment and it is calculated as a percentage by dividing the number of unemployed individuals by all individuals currently in the labor force. Salary. It refers to the monetary taken from the respondents from their work or their living. High Income. It is the salary income above thirty thousand pesos. Low Income. It is the salary income below fifteen thousand pesos. Middle Income. It is the salary income between fifteen thousand pesos and thirty thousand pesos. Slovin’s formula. It allows a researcher to sample the population with a desired degree of accuracy. It gives the researcher an idea of how large his sample size needs to be to ensure a reasonable accuracy of results. Sole-proprietorship. It is a type of business entity that is owned and run by one natural person and in which there is no legal distinction between the owner and the business. Stratified random sampling. A method of sampling that involves the division of a  population into smaller groups known as strata. In stratified random sampling, the strata are formed based on members’ shared attributes or characteristics. A random sample from each stratum is taken in a number proportional to the stratum’s size when compared to the population. These subsets of the strata are then pooled to form a random sample.

Ethics and Morality of Business Essay Example | Topics and Well Written Essays - 2500 words

Ethics and Morality of Business - Essay Example Career development programmes are not just altruistic pursuits. These are followed keeping the future human resource requirements in mind. Similar is the case with ethics. Given a level playing field, most organizations do not shy away from ethical behaviour. With the explosion of information and the communication revolution, the media plays a crucial role in building and tarnishing reputations of businesses. Hence, every organization tries to enhance its reputation among all its stakeholders. Ethics is a novel outlook for businesses that have single mindedly pursued the bottom line so far. Hence, there exists a twilight zone where business and ethics meet. In the modern world, differences are blurring and concepts are getting re-defined constantly. Business can reap benefits without compromising on basic human values. There is no need to give up on competitiveness to be morally right. Hence, it is possible to conduct business ethically, which is essentially a win-win situation. Conc epts Rationalism dictates that everything should be useful and justifiable. Utilitarianism and utility analysis as used by business vary significantly. When a firm uses a utility, it weighs the positive and negative consequences of a certain action as it relates to itself; and a utilitarian analysis weighs these  'results of an action on everyone affected by it' (De George, 2010, pg 44). Morality is concerned with creating good consequences, not having good intentions. One should do whatever will bring the utmost benefit to all of humanity. Morality guides people’s actions in order to create a better world. Bentham (1748–1832) is rightly considered the father of modern utilitarianism. He explained utility as the balance of pleasure and pain that a human being experiences (as cited in Binmore, n.d.). â€Å"The principle of utility . . . is that principle which approves or disapproves of every action whatsoever according to the tendency which it appears to have to aug ment or diminish the happiness of the party whose interest is in question.† (Bentham Jeremy, B. E. 1748-1832). Bentham thought that entire morality could be derived from ‘enlightened self-interest’, and that a person who always acted for his own satisfaction in the long run, would always act rightly. However, there are critics of Bentham. ‘The good’ cannot be quantified or measured. Similarly, the notion or definition of ‘the good’ was extreme. At the same time, other considerations like human rights and justice, which are relevant, are ignored. John Stuart Mill said that happiness in not the same as pleasure. Man shared the lower quality ones with animals for e.g. food, water etc. The higher quality pleasures were unique to man and involved the higher faculties (Mill, 1863, Pg 11). He showed that utilitarianism was in sync with moral rules. Utilitarians ought not to calculate beforehand whether each action would maximize utility. Instead , following a general principle (under which a particular action falls) leads to happiness. Henry Sidgwick highlighted common sense morality, which is morality accepted by the majority without detailed thinking involved, in his book Method of Ethics (Crisp, 2000). He stated that not all principles of common sense morality are apparent. He was in favour of ethical hedonism according to which any action should produce the greatest amount of pleasure. He was of the opinion that no man should destroy his own happiness (Ibid).

Book review of Chris Grey's book A Very Short, Fairly Interesting and Essay

Book review of Chris Grey's book A Very Short, Fairly Interesting and Reasonably Cheap Book About Studying Organizations (200 - Essay Example Also, these contemporary theories ignore the opportunities of further evolution in management sciences and consider the application of management theories a simple task with predictable outcomes, whereas the truth is that organizations are more than just management with high degree of uncertainty and ability to digress from the standards suggested by scientific management. Christopher Grey has managed to provide a book which compiles both classic and contemporary theories related to organizational management. While writing this book, Grey has attempted to combine the management and organization theories by amalgamating their outcomes. The book stands on a rationale that organizational theories and management are no different since management is an integral part of practices taking place in an organization. The work of Grey is important on the basis that where other books and literary works have limited the application of organizational theory only to the corporations and institutions , Grey argues that organizations by means of a structure, is more comprehensive than that. He views the application of organization as a concept in overall social spectrum; even in a family structure as well (Callahan, 2009). The book itself is meant for readers who have prior knowledge of other management concepts and organizational studies. Since management of the organizations act as the gist of the book, therefore all the chapters which discuss parts of organizations also deal with the management theories (Donaldson, 2006). Through this book, Grey has asserted that where other books on organization possess a lot of knowledge covered in hundreds of pages, the contents discussed are either too generic or faulty to understand. Therefore, he presents arguments on different areas of organizational management based on the arguments presented by previous theories. Grey has mentioned time and again that organizational theory has been misunderstood or explained in a manner which illustra tes the importance of job to be done however questions like who is expected to define the methods and who will perform the job, remain unanswered. Therefore, in order to illustrate this communication gap between the actual and perceived forms of organizational theory, this book discusses leadership, people management, importance of bureaucracy, fast capitalism and change management (Callahan, 2009). In order to deliver his point of view, Grey has used an assertive approach towards combining the classic and contemporary theories. The approach does seem like a mannerism to draw lacking in other’s work which appears rather unethical. However, the basic purpose in the book is to illustrate how organizations behave, evolve and relate to resources associated to them. The crux of this discussion is human resources itself (Donaldson, 2006). Through his arguments, Grey illustrates how bureaucracy is related to scientific management of the organization (Aulich, 2012). He discussed seve ral management styles and also the implications of applying generalized theories in the problematic areas. By doing so, Grey argues that organizations have flexible nature like people and applying fixed solutions provided by management consultants only consumes time, resources and energy. He further argues that while solving a problem, managers need to show susceptibility to presence of different solutions and selection of the

Psychotherapy for Immigrants and Refugees Term Paper

Psychotherapy for Immigrants and Refugees - Term Paper Example Social workers and psychotherapists have a duty to respond to the needs of each of these immigrants and refugees in order to lessen their burden. Social training skills and psychotherapy support go a long way in ensuring that this group of people have an easy transition from the lives that they are used to their adopted lives (Pumariega, Rothe and Pumariega, 2005). One of the major challenges that face psychotherapy for the immigrants and psychotherapists is communication problems. In the US, many of the refugees who come to the country hardly ever know English, making communication a daunting task (Balgopal, 2000). This lack of clear communication between the psychotherapists and the immigrants makes it hard for the professional counselors to help the immigrants cope with their new life. Without proper communication channels, it becomes hard to understand the needs, fears and expectations of the immigrants. However in some instances, there are some immigrants who and understand mult iple languages, including the language spoken in the host country. This makes it possible for the psychotherapists to have them as translators. Although this is better than not communicating at all, it has its limitations. The translator may not put the message across as it is supposed to be, hence meaning might be lost between the psychotherapist and the immigrant that he is supposed to be helping (Fong, 2004). Another challenge that immigrants, refugees and psychotherapists normally face is the problem of cultural differences. Concepts of psychotherapy for immigrants and refugees emphasizes on the importance of understanding the various cultures involved (Ryan, 1992). However, doing so is not very easy as most people are inclined to think in terms of their own cultures and in total disregard of the other person’s culture. In many cases psychotherapists do not have any idea of how to deal with all the different cultures that they face in their line of work. The immigrants th emselves are also mostly adamant to let go of their worldview in support of another new one. The ensuing conflict that results form cultural misunderstandings may impact negatively on the work of social psychotherapists (Corey, 2009). The psychotherapy process for the immigrant might seem like a very long and time consuming activity, and this impacts negatively on what the psychotherapists are trying to achieve. Many immigrants and refugees normally flee from their own countries of origin to new ones in search of a better life (Chang-Muy and Congress, 2009). If anything comes between them and the attainment of their new status, they are bound to consider it a waste of time. Acculturation and integration are hardly some the things that come top on the immigrants’ priority lists. Getting them to understand the importance of psychotherapy to help them fit in may be difficult and some of them might even resist any attempt to help them adopt smoothly into their new lives (Pumarieg a, Rothe and Pumariega, 2005). Psychotherapists need to be given enough training before dealing with immigrants and refugees. They should be trained on cross-cultural communication and acceptance as it plays a big role in how successful any psychotherapy process is. There is need for the development of psychotherapy and counseling techniques that should focus on skills that are influential to the integration, assimilation and acculturation of immigrants and refugees (Pumariega, Rothe and Pumariega, 2005). Training programs for counselors should include skill development for the incorporation of the family and/or the

Technology Implementation Paper Essay Example | Topics and Well Written Essays - 1250 words - 1

Technology Implementation Paper - Essay Example It includes all marketable or transferable product, process, service, standard, know-how, methodology, software, network, experience, etc. The new instrument based on innovative technology always comes with a manual of instructions that aims to make it efficient and user-friendly. As thus it can simplify the working and make it easier and faster to handle. That finally increases the productivity of instruments or machines. Today, the market is competitive, and companies adopt new technology to survive in such conditions. The consumer demands the best, and the new technology meets the expectations of the users. The good implementation method poses a healthy competition, and consumer gets its benefit. The absence of new evolution would wipe out the service provider companies and products from the market. So the companies invest substantial sum wisely in new technologies. In certain cases it becomes an issue of live and die importance. Hence the investment in new technology at appropria te time and place is paramount. A fit technology company can displace the misfit companies. The example of mobile phones is before us that slowly and steadily being displaced by internet phone. Vodafone, a mobile phone services provider, losing 17% of its profits in 2006 due to the rise of the company Tesco an internet phone provider (Foroohar, 2006). In fact, the internet based phone service is cheaper and faster than the mobile phone. It is the necessity of modern market trend to remain abreast with contemporary updated technology. This paper will discuss how Trudy & Solingen Ltd. implements or introduces VC technology system in all of its offices, mobile and site units. It further presents proposals and ideas needed to be shared by management, technical, and non-technical staffs on following information: Project plan Implementation plan Training plan Support strategy Project Plan: The remedy to settle various problems and improve the condition is based on the planning. In the wak e of growing branch and site offices the company records huge increase and complexity of density of the data center. Therefore the management of Trudy & Solingen introduces the Virtual Connect (VC) technology in all of its offices and centers by the end of April 2011. This system takes the existing LAN and SAN management interface. Again, it adds an abstraction or virtualization layer, between the edge of server and network. Consequently, the external networks connect to a shared resource pool of servers. The system modules use VC management tools to create connection profile for each server, and server profiles contain information about server addresses, connections, and boot parameters. The project plan is to simplify system interconnections to boost the efficiency and productivity of data center server, storage, and network administration. All concerned employees and staffs of the company have been directed to be involved in the program to ensure its success. As a consequence of the implementation of VC technology that virtualizes the connections between server and network infrastructure, the networks can communicate with pools of servers. Despite of days or weeks now the changing of servers is a deal of minutes. There are several profitable and less time consuming feature of this plan. The company strives to implement this plan to increase the revenue and offer better services to

Unit 4 Individual Project Essay Example | Topics and Well Written Essays - 750 words

Unit 4 Individual Project - Essay Example This is because the two primary reasons firms face which obstruct their profit margins are reduced significantly. A large part of the Chinese economy is dependent on international trade. This is why the laws in this particular business function are very carefully designed so as to keep a strict eye on the processes but also but let it harm the economy by discouraging anyone. USA is the biggest international trader in the Chinese economy with an export percentage of 21.0% and 7.9% imports share. A total of $1216 billion exports in 2007 o every type of commodity from machinery and equipment to textiles to iron and steel as raw material, China really makes extremely good use of all its resources. Imports are a little lesser than exports. Measuring at $953.9 billion in 2007, the country imports many of the things it exports too. This is due to the reason for high flow of materials required in the domestic production. Whenever material is needed it sometimes is not available therefore it has to e imported to save time. This is a place where China has outdone every other country and left everyone speechless. With an unemployment rate of only 4% in a huge population and having a labour force of 803.3 million workers in 2007 the country has the unmistakable figures of having put a lot of thought and work in the development into this sector. However, labour abuse is a common practice in China. Many big multinationals have even been caught practicing this unethical act. Laws are there, but they are not fully and properly enforced. This is lagging on part on the government who are still oblivious to the importance of their workforce. The workforce in many areas is so poor that even though they can get a meal for themselves daily, they do so by being exploited by small and medium sized businesses who make them work for as low as one dollar an hour and since they are desperate, they

LEGAL ENVIRONMENT 3 Essay Example | Topics and Well Written Essays - 1250 words

LEGAL ENVIRONMENT 3 - Essay Example The pharmaceutical industry in the developed countries is one such industry which has recently been condemned as relentless in the protection of its rights to the extent of infringing on ethical principles and humanity. This has been the major theme of Cooper, Zimmerman and McGinleys report in the Wall Street Journal (2001). The arguments presented therein shall be discussed in the following sections. In Cooper, Zimmerman and McGinleys article (2001) the authors have presented issues related to the controversial legal and ethical debates surrounding pharmaceutical companies of the developed nations. The main arguments are that pharmaceutical companies charge exorbitant prices for their products even in poor countries which cannot afford to buy their medicines. This is especially true in the case of African countries where the major AIDS population depends on imported medicine for curing the disease. No doubt, the stance that the pharmaceutical companies had taken justify their business position nevertheless, one needs to also understand that corporate philanthropy is not limited to charity and donations. It extends to corporate social responsibility as well. Ethically, pharmaceutical companies need to consider the human side of business as well; especially when the majority of their consumers are patients belonging to poor and under developed countries. According to Boateng (2001 ) the Big Pharmas are not the inventors of lifesaving drugs. In fact research indicates that the majority of the drugs researched in the United States and in other developed countries have been public-funded projects which have been entrusted to the private sector pharmaceutical companies for manufacturing and distribution. The campaign against Africa and its generic drug importation is clearly a monopolistic approach to business practice and should be discouraged. Similarly, pharmaceutical companies across the world are pressuring world

Case Study Example | Topics and Well Written Essays - 500 words - 57

Case Study Example in Blacks position, I would persistently grow the remunerations of the female directors more than a sizable long period as raising it suddenly will disturb the male managers whose pay rates ought to be unfaltering in the midst of the compass. (Yellin & E. S. 2013).  Whats more, to keep up a fundamental separation from any clear division or biases in the middle of the system of alertly extending the pay rates, it would in like manner consider conferencing the HR boss, the three female supervisors, and an in number senior from the male accomplice. While the critical part will be to enlighten them about the paid course of action change, their points of view and proposals will be investigated to bring sex value, legitimization of remuneration and fortify the solidarity that is dominant for Acmes triumph (Yellin & E. S. 2013).   Regardless, the association got into this terrible situation due to wrong presumptions, underestimation of the female workers and a startling absence of mindfulness in occupation assessment. As the president, George by and large added to Acmes accessible issue firstly by tolerating that women had working mates consequently did not require goliath remunerations, besides be conceding pay enlargement in perspective of his association with a laborer apparent through the individual arrangements general in the midst of his organization. The HR boss too much held the presumption that the female agents should be paid less since they control less gifted and competent specialists when appeared differently about their male accomplices. The area culture exceedingly affected the payment process. Whether the mate is salaried or not cannot avoid being not the bit of the master compensation game plan, but instead in Acme, the organization allowed such a supposition to drive the association into iss ues. Furthermore, considering the sheer reality that the association was encircled 35 years back when underestimation of people was the standard, and Acme was